+49 (0)5723 94 17 0 info@rosho.de

Support from digital to personal

ROSHO does more for safety and comfort:
With individually adapted systems, personal care and online support!

A quick solution for every challenge

Would you like to configure and install a system according to your ideas, do you have questions about running operations or do you simply need the right download? We are here for you: in person and with helpful online services.

Your satisfaction is what drives us every day. That’s why we attach great importance to resolving every issue individually and quickly – we won’t leave you out in the cold and won’t fob you off with automated hotline announcements and standard solutions. On this page we have compiled frequently requested downloads and forms for you to use. Can’t find what you need? No problem – just get in touch. We will be happy to answer your questions.

Temporary loan: Test us free of charge

If you do not yet know exactly how to install a system on your vehicle or if you want to demonstrate one of our solutions to customers and employees, we will be happy to arrange a free temporary loan of our products.

Contact: There for you in person!

If you have any questions about our products and installations, if you have difficulties with the installation process or if you need support with operation and maintenance – please do not hesitate to contact us.

Software, Updates and Downloads for our DIRECS recorders

Always keep your ROSHO DIRECS recorders up to date: Our support access allows you as one of our customers to always download the latest firmware and all relevant manuals free of charge. Do you need access details? Simply contact us.

Linear recording, new evaluation and status management software

For all digital recording systems of the DIRECS series, ROSHO offers an additional free “linear” firmware update.

The advantage of the linear recording method: data loss is virtually eliminated. Recording errors, which can occur, for example, when the recorder is switched off hard or when the hard disk is subjected to impacts caused by driving on bumpy roads, are reduced to a minimum. This feature provides you with the highest level of recording security.

Your advantages as a customer

  • High system stability
  • Fast system check
  • Low maintenance
  • Downward compatible

More innovative functions for you:

The latest E-View evaluation software offers extensive password protection and prevents unauthorised access to data by third parties. In addition, the software generates a portable viewer, also password-protected, which can be handed over to the responsible investigating authorities together with the original data in accordance with the GDPR data protection directive – in case they need to evaluate that data in an authorised manner.

RETURNS AND COMPLAINTS: IN THE EVENT OF AN UNFORESEEN SITUATION

If something does not work as required or a delivery is faulty, we will usually find a solution quickly – because our goal is that you always achieve your goals.
If you still want to return items, please, use our returns form to fill out and print out.
We will take care of an uncomplicated processing.

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