Support from digital
to personal

ROSHO does more for safety and comfort – individual systems, personal care and online support!

Our service promise

For every challenge
a quick solution

You would like to configure and install a system according to your ideas, have questions about the running operation or simply need the right download? We are there for you: personally and with helpful online services.

Your satisfaction is what drives us every day. That’s why we attach great importance to resolving every issue individually and quickly – we won’t leave you hanging and won’t fob you off with automated hotline announcements and standard solutions. On this page, we have compiled a list of frequently requested downloads and forms for you. Can’t find what you need? No problem – just get in touch with us. We will be happy to answer your questions.

Loan position

Free loan of our products by agreement.

Return / complaint

Uncomplicated processing in the event of a return or complaint.

Installation on site

Installation of our systems at your site.

DIRECS series

More advantages with DIRECS series

DIRECS systems not only offer excellent value for money with maximum features, but also many advantages and possibilities in terms of digital support and software.

Your advantages with the DIRECS series

For all digital recording systems of the DIRECS series, ROSHO offers another free “linear” firmware update.

The advantage of the linear recording method: Data loss is virtually eliminated. Recording errors, such as those that can occur when the recording recorder is switched off hard or when the hard disk is subjected to road-related impacts, are reduced to a minimum.

This feature allows you to achieve the highest level of recording security.

Benefit as DIRECS customer

The latest E-View evaluation software offers extensive password protection and prevents unauthorized access to data by third parties.

In addition, the software generates a portable viewer, which is also password-protected, and which can be handed over to the relevant investigating authorities together with the original data in accordance with the GDPR data protection directive, should they need to evaluate the data in an authorized manner.

Software, updates and downloads

Always keep your ROSHO DIRECS recorders up to date: Our support access allows you as a customer to download the latest firmware and all relevant manuals free for download. Do you need access data? Just contact us.

Returns and complaints: Fast and uncomplicated

If something does not work as desired or a delivery is faulty, we usually find a solution quickly – because our goal is that you always achieve your goals.

quickly – because our goal is that you always achieve your goals. If you still want to return the goods, please use our return form to fill out and print. We will take care of an uncomplicated processing.

Loan position:
Try us for free

If you do not yet know exactly how to install a system on your vehicle or you want to demonstrate one of our solutions to customers and employees, we will arrange a free loan of our products by appointment.

We are happy to give you the opportunity to familiarize yourself with our products and discover the advantages of our solutions.

Installation service on site

ROSHO installation service

We do not leave you alone with ROSHO camera monitor systems. If you wish, we will be happy to install the systems directly on your premises. The following typical installation variants come into question: Installation for test purposes Installations for training purposes Complete system installation Conducting training courses Support and assistance from our service partners throughout europe.

for test purposes

Take a closer look at the system and us and let us convince you.