A QUICK SOLUTION FOR EVERY CHALLENGE.

You would like to configure and install a system according to your ideas, you have questions about the running operation or you’re just looking for a special file to download? We are here for you: personally and with helpful online services.
Your satisfaction is what drives us every day. That’s why we attach great importance to clarifying every request individually and quickly – we don’t leave you hanging and don’t fob you off with automated hotline announcements and standard solutions. On this page we have compiled frequently requested downloads and forms for you. You can’t find what you need? No problem – simply contact us . We will gladly answer your questions.

LENDING: TEST OUR PRODUCTS FOR FREE

If you do not yet know exactly how a system is installed on your vehicle or if you would like to demonstrate one of our solutions to customers and employees, we will be happy to arrange a free loan of our products.

CONTACT: PERSONAL SERVICE FOR YOU

If you have any questions about our products and installation, if you have difficulties with installation or if you need support with operation and maintenance, please do not hesitate to contact us.

DIRECS and more: Digital support services

Software, updates and downloads for our DIRECS recorders

Keep your ROSHO DIRECS recorders up to date at all times: our support access gives you as a customer the opportunity to download the latest firmware and all relevant manuals free of charge. Do you need access data? Simply contact us.

Linear recording, new evaluation and status management software

ROSHO offers another free “linear” firmware update for all digital recording systems in the DIRECS series.

The advantage of the linear recording method: data loss is virtually impossible. Recording errors, which can occur, for example, when the recording recorder is switched off hard or when the hard disk is bumped on the road, are reduced to a minimum. This feature enables you to achieve a maximum of recording reliability.

Your advantages:

  • High system stability
  • Quick system check
  • Low maintenance
  • Backwards compatibility

More innovative functions for you:

The latest E-View evaluation software offers extensive password protection and prevents unauthorized access to data by third parties. In addition, the software generates an equally password-protected portable viewer which, in accordance with the DSGVO data protection guidelines, can be handed over together with the original data to the responsible investigating authorities if they need to evaluate the data with authorization.

RETURNS AND COMPLAINTS: JUST IN CASE

Should something not work as desired or a delivery be faulty, we usually find a solution quickly – because our goal is that you always achieve your goals. If you still wish to return the goods, please use our return form to fill in and print it out. We will take care of an uncomplicated handling.